Chief Operating Officer

An established general contractor building high-end custom homes on the San Francisco Peninsula is hiring its first Chief Operating Officer. This is a builder known for treating service as seriously as craft: responsive, solution-oriented project teams that find the right balance of scope, schedule, and cost on every home. Ownership has built a strong bench across estimating, project management, and the field, and now wants one operational leader to run the company day to day so the founders can focus on vision, clients, and growth.

The role is based in the company's Burlingame office, with regular time on job sites across the Peninsula.

The COO owns operations across the full project lifecycle: development, preconstruction, construction, closeout, and warranty. You lead estimating, project management, and field leadership as one accountable system, own the numbers that decide whether the company is healthy, and install the process and discipline a growing builder needs to scale without losing the finish quality and client care that built its reputation. You report to ownership and function as second in command.

In your first eighteen months, you will own these results:

• Predictable delivery: every active project lands on schedule and on budget, with a shared definition of what "done right" means across the portfolio.
• Protected margin: job costing, forecasting, and buyout run on one reliable system, so gross margin is known in real time and defended, not discovered at closeout.
• A team that runs itself: estimators, project managers, and superintendents work to clear standards and hold each other accountable without ownership in the middle of every decision.
• Capacity to grow: staffing and resource planning across concurrent projects match the pipeline, so the company can take on more work without straining quality or people.
• Systems that hold: repeatable processes for preconstruction, project controls, scheduling, and quality replace tribal knowledge and one-off heroics.
• Clients who return and refer: the service experience stays exceptional from first meeting through warranty, and shows up in repeat and referral work.
• A clear operating picture for ownership: leadership sees the health of the business through numbers and cadence, not gut feel.

• Fifteen or more years in construction operations, with a track record leading delivery at a general contractor. High-end custom residential, luxury, or hospitality experience is a strong plus.
• A career that progressed through project management or field leadership into executive operations, so you lead from earned credibility.
• Ownership of gross margin and project financial performance: job costing, forecasting, and the numbers that decide profitability.
• A record of building teams, standards, and systems inside a growing builder, not just running an already-built machine.
• The judgment to raise the quality bar and the discipline to hold it under schedule and budget pressure.
• Familiarity with the California market and its permitting, inspection, and subcontractor landscape is a plus.

Base salary of $200,000 to $325,000 depending on experience, plus a performance bonus. Full medical, dental, and vision coverage, 401(k), paid time off, and a direct line to ownership in a company where this role carries real authority.