Ambassador Group completed this retained search for a full-service custom home builder in the Austin, Texas region. The firm offers a full spectrum of single-family construction projects and advocates for homeowners at every step. It was expanding significantly in the Austin market and needed a construction leader to manage that growth. The team is focused on customer satisfaction and on building a diverse and inclusive team environment.
Role SummaryThe Director of Construction Operations is responsible for delivering all of the market's construction projects within budget and schedule, in compliance with plans, specifications, and building codes. They lead the market's safety program, onboard and train construction team members, and lead a team of Construction Project Managers supported by preconstruction and procurement professionals.
Key Outcomes- Project delivery is owned end to end: homes are delivered safely, with quality, on time, and on budget.
- Roadblocks are removed for Construction Project Managers and Coordinators, and projects are accelerated where possible without giving up quality.
- Consultants, trade partners, and suppliers are overseen, with strong trades recruited, vetted, and matched to the projects they will succeed on.
- The team is built to support the market's capacity plan.
- The market's safety program is led, and all construction team members are onboarded and trained.
- A repeatable construction operations model takes shape through partnership with the central construction team.
- 10 or more years of experience managing construction projects, with residential construction experience required.
- A combination of custom and production home building experience is ideal.
- Experience directing and managing a team across multiple construction projects at once.
- Strong leadership skills, including recruiting, onboarding, and managing a team.
- Exceptional operational skills and a demonstrated record of keeping complex projects efficient while teams hit milestones.
- A well-connected local network of consultants, architects, engineers, and trade partners.
- Experience with the local permitting department, including strategies to speed permitting or work around roadblocks.
- Experience and enthusiasm for using technology, such as project management software and VR, in the building process.