Ambassador Group completed this search for a well-established millwork and furniture business in the New York region. The firm focuses on quality craftsmanship and long-term relationships, with employees who stay for decades, a collaborative culture, and a hiring philosophy built on culture and career fit. The role offered mentorship from experienced leaders and the chance to shape shop processes.
Role SummaryThe Millwork Shop Director oversees quality control, material management, and coordination with Project Managers so that projects are delivered on time and within budget. They manage shop workflow and logistics, hire and train staff, and manage client and contractor relationships.
Key Outcomes- Projects are delivered on time and within budget through well-managed shop workflow and logistics.
- Quality control holds across every millwork package.
- Assembly detailing, cost tracking, and shop floor efficiency improve, with plan inconsistencies addressed early.
- Shop processes are optimized, and staff are hired and developed.
- Client and contractor relationships stay strong, with work prioritized quickly using tools such as Smartsheets.
- 8 to 10 years managing high-end residential mill shop operations.
- Experience managing multiple millwork packages.
- An understanding of wood products and mill shop machinery, and knowledge of the engineering, fabrication, finishing, and installation of woodwork.
- The ability to read and understand plans and drawings.
- Proficiency in Excel, Word, and AutoCAD.
- Strong managerial and communication skills, a high level of organization and attention to detail, and the ability to thrive in high-pressure situations.