AMBASSADOR UPDATES

TJ’s advice on the challenges and market changes relevant to SME construction companies searching for talent on the West Coast.

Frequency: every month or two (see archive).

September 12th, 2023

TJ Kastning

The Harvard Business Review said it best, “company culture is everyone’s responsibility.” It is first up to the company to develop and cultivate the vision, but the belief isn’t produced within the company until there is conviction in the vision.  Culture starts with a vision, which drives conviction, which produces belief, and guides behavior, leading […]
October 7th, 2022

TJ Kastning

“When people are financially invested, they want a return. When people are emotionally invested, they want to contribute.” – Simon Sinek Employee retention rates are not only in the best interest of the company but the employees as well. It is in everyone’s best interest to have a reason to keep a good job for […]
August 23rd, 2022

TJ Kastning

“I really dislike the hiring managers that did not disclose the known toxicity of their hazardous workplaces to me.” ― Steven Magee Most companys struggle to describe culture because they don’t trust their perspective. They know they have a bias, especially in great companies. Additionally, what leaders feel the culture is may not be the […]
August 5th, 2022

TJ Kastning

Culture – in business – is how we manage the process of negotiating values, and it all begins with the vision. As a leader, you never intend to have a toxic culture, and no leader necessarily believes their culture style is toxic. It is all quite subjective in reality. Finding the candidates that align with […]
July 29th, 2022

TJ Kastning

There is a cultural/media reaction going on to the concept of boss vs leader. You see a lot of memes and pithy quotes on the difference. Some have this idea that leadership can be a process of entirely positive reinforcement, devoid of hard accountability, and that is sadly mistaken. Management is presented as top-down and […]
July 12th, 2022

TJ Kastning

If you’re not proactively managing your online reputation, someone else is. In 2021, it is impossible to grow and succeed as a company with a bad online reputation. For those that aren’t actively online expressing their culture and values, the story gets told for you by unhappy employees and customers. Below is the full scoop on […]
June 2nd, 2022

TJ Kastning

Sometimes we vent to one another and say frustrated things we would not say to the involved parties. We often write this off as “I wouldn’t say this to them, but…..” In a way this is quite understandable, not all of those emotions will benefit the conversation, particularly if the other party is defensive. Let’s […]
May 4th, 2022

TJ Kastning

Our busy economy blesses and curses us with zero unemployment for qualified candidates. Everyone (good) has more work than they know what to do with and the challenge of finding the right team members has become the new key to delivering great solutions, in any field. How then should you recruit in this kind of […]
May 1st, 2022

TJ Kastning

Unless someone is unethical there is not a proper situation where someone is surprised to be fired. Leading up to being fired the individual should be informed of their deficiencies, coached, and remedial goals set. A good manager cares about the success of their people and if people are being surprise fired then that speaks […]
April 19th, 2022

TJ Kastning

HOW DO YOU RETAIN VALUABLE TEAM MEMBERS? I write this sitting at Coeur d’Alene Coffee, a local cafe known for friendliness. They know everyone’s name and consequently people always smile when they enter and they have a loyal contingent. Employees need the same personalized attention to feel known, to feel cared for, understood, and to […]
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