Job Description Series, Part 6: Performance & Termination
If expectations were vague from the beginning, the decision feels subjective, and the conversation feels unfair.
TJ Kastning
No leader enjoys termination conversations. They are stressful, personal, and often emotional. But the hardest part is when there is no clear anchor. If expectations were vague from the beginning, the decision feels subjective, and the conversation feels unfair.
A well-written job description changes that. When roles are defined by outcomes, not just tasks, the JD becomes a reference point for accountability.
Why the JD Matters in Hard Conversations
- Clarity: Everyone knows what “winning” looked like from day one.
- Objectivity: Conversations are about outcomes not delivered, not personal shortcomings.
- Fairness: Employees see that expectations were transparent and measurable.
- Protection: Leaders reduce the legal and relational risk of termination decisions.
How to Use the JD in Practice
- Start with Support:
In early performance conversations, point back to the JD outcomes as benchmarks.
Example: “The JD defined safety as a non-negotiable. Let’s talk about the safety incidents this quarter and what support you need to correct them.” - Document the Gaps:
Keep a record of where outcomes are consistently missed. This is not about building a case against the employee—it is about making the story of performance transparent. - Offer Coaching Against Outcomes:
Show employees how to close the gap. “Here is the outcome required. Here is where performance fell short. Here is how we can support improvement.” - Make the Termination About Alignment:
If improvement does not come, the termination conversation anchors in the JD:
“The job description required on-time and safe delivery of projects. Despite coaching and support, these outcomes were not achieved. That makes it clear the role is not a fit.”
Example: Project Manager
- JD Outcome: “Subcontractors complete work on schedule with zero preventable safety incidents.”
- Termination Anchor: “We required timely, safe subcontractor performance. Repeated delays and preventable incidents showed this outcome was not met.”
The Takeaway
Termination should never be about surprise. A strong JD turns a painful conversation into an honest alignment check. When outcomes are clear from the beginning, leaders can coach with fairness, decide with confidence, and communicate with integrity, even in the hardest moments.
In This Series
Job Description Series, Part 1: Why Job Descriptions Fail
Most JDs collapse into task lists and legalese, here’s why they break down before they even start.
Job Description Series, Part 2: Connect Mission, Vision, and Values
Roles only make sense when tied directly to your company’s bigger story of purpose and culture.
Job Description Series, Part 3: Define Outcomes, Not Tasks
Move from activity lists to outcome statements that clarify contribution and accountability.
Job Description Series, Part 4: Sell and Unsell the Role
Every job has rewards and challenges, show both to attract the right candidates and filter out the wrong ones.
Job Description Series, Part 5: Define What Success Looks Like
Paint a clear picture of winning at 30, 90, and 365 days so both sides know what’s expected.
Job Description Series, Part 6: Use the JD for Performance Management
Turn job descriptions into scorecards that guide reviews, coaching, and long-term growth.
Job Description Series, Part 7: Use the JD in Hard Conversations and Termination
Anchor tough decisions in clear outcomes so accountability is fair, objective, and defensible.
Job Description Series, Part 8: A Role Design Framework You Can Use
Pull it all together into a simple template you can repeat across every role in your business.
Job Description Series, Part 9: Example Job Descriptions
Move beyond writing great JDs, embed them into recruiting, onboarding, daily management, and leadership rhythms so they shape how work actually gets done.
Job Description Series, Part 10: Interview to the Job Description
Use the JD as the backbone of your interviews by assigning lanes, testing values, collecting written feedback, and analyzing results with clarity and accountability.
Job Description Series, Part 11: Onboard to the Job Description
Turn the JD into a living roadmap by aligning orientation, training, relationships, and early reviews so new hires know exactly how to succeed.
