Interviewing Insight is Hard

December 9th, 2025

TJ Kastning

Interviews trick us. We think we’re judging clearly, but most of the time we’re guessing.

Here’s why true insight is tough:

  • Memory is unreliable. We walk out of interviews remembering tone, not content. What sticks is how someone made us feel, not what they actually said.
  • Perception is biased. We see what we expect to see. Confidence reads as competence. Agreeableness feels like fit. We fill in blanks with our own assumptions.
  • There’s no pattern recognition yet. You just met this person. One data point tells you almost nothing about how they behave over time.
  • Context is missing. You can’t see them under pressure, in conflict, or when no one’s watching. You’re reading surface data and trying to project long-term performance.
  • Time pressure amplifies illusion. Busy interviewers rely on intuition, but intuition only works when it’s trained and tested.

That’s why structured interviews and shared notes matter. You’re building a record that turns guesswork into pattern recognition over time.

Design a process that compensates for imperfect perception.

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