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TJ’s advice on the challenges and market changes relevant to SME construction companies searching for talent on the West Coast.

September 12th, 2021

TJ Kastning

The term “It’s just business” is confusing. Should business relationships and personal relationships stay separate? Is it okay then to behave in a different manner than one would towards their personal relationships? Are these the same people who say not to do business with friends or family? If one cannot do happy productive business with […]
September 9th, 2021

TJ Kastning

The customer experience will not improve if the customer service department feels leadership has failed them.  Improving as a leader doesn’t mean you are a perfect leader, quite the opposite. Great culture shines amid conflict. It is how you, as the leader, respond to that conflict that builds the trust within the company.  Take your […]
August 24th, 2021

TJ Kastning

When things get a little squirrely in an interview process, it can provide valuable insight into how the candidate takes ownership in difficult situations. People are perfect two times in their life. When they are born and when they interview. Here are three suggestions for behavioral tripwires that reveal things bad hires keep well-concealed during […]
June 8th, 2021

TJ Kastning

Interviewing is a heavy responsibility. An interviewer holds the future of their company and someone’s career. Will it be a good fit? Will everyone be disappointed? Will expectations be aligned properly? Frankly, good interviewing is a friendly version of an interrogation – Just watch these recorded police interrogations of suspected criminals. The purpose is to get […]
June 1st, 2021

TJ Kastning

Negotiations are nerve-wracking. When it comes time to negotiate a raise with your boss, anxiety may kick into hyperdrive. Time of year and current economic climate doesn’t hold much weight in the matter either. Your raise is strictly about your work performance and what you feel you deserve in compensation for that performance. FIVE TIPS […]
May 11th, 2021

TJ Kastning

Interviews are not all about getting the job. It is about building relationships to see if you want to work with this person/team for the long run. You do not want to ‘win’ every single interview because your values may not be aligned. Working for a company with different values than you is not fun. You […]
January 27th, 2021

TJ Kastning

Here’s some advice that probably won’t sell well in this candidate tight market but it needs to be heard since the candidate crunch is motivating interviewers to oversell the job. Overselling causes unmet expectations and lots of painful turnover. If you are not ‘unselling’ the position in the interview you are missing an opportunity to […]
September 8th, 2020

TJ Kastning

1. Introduction & Philosophy 🔨 No-BS Reality “Follow your passion” is one of the most recycled career slogans. It sounds empowering, but in construction it can lead you straight into a wall. Passion might get you in the door — it’s what excites you about the work, the smell of fresh concrete, the thrill of […]
February 11th, 2020

TJ Kastning

Video interviews are a unique type of interview because of the interpersonal nature of video but the unrelational distance involved. So, it can be really challenging to find an easy flow. These best practice points apply to interviewers just as much to interviewees.
October 16th, 2019

TJ Kastning

Few moments in a career feel more flattering than when your boss suddenly decides you’re worth more money. The counteroffer moment can feel like validation — finally, they see your value. But the truth is, most counteroffers are emotional triage, not genuine change. At Ambassador Group, we’ve seen this scenario unfold hundreds of times across […]
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