Management

Pillar One of Retention: 9 Ways To Make Employees Feel Understood

Pillar One of Retention: 9 Ways To Make Employees Feel Understood

I write this sitting at Coeur d’Alene Coffee, a local cafe known for friendliness. They know everyone’s name and consequently people always smile when they enter and they have a loyal contingent. Employees need the same personalized attention to feel known, to feel cared for, understood, and to feel safe.

This is not tawdry advice. Consider every toxic environment you have seen; did people feel known, understood, cared for, and safe?

Three Signs of a "GREAT JOB"

Three Signs of a "GREAT JOB"

Employee satisfaction in their work relies on three factors, per the excellent book ‘3 Signs of a Miserable Job’ by Patrick Lencioni.

  1. Relevance. How do they help improve other’s lives? These people may be customers, coworkers, or their boss. People feel fulfilled when their work has an appreciable positive impact on other people’s lives. The more you can connect their efforts to positive impact, the better. Having a culture of gratitude for their work is an important first step in relevance….

How Will You Replace Yourself?

How Will You Replace Yourself?

We hear many hiring authorities complain about the employees that THEY HIRED and THEY MANAGE. Some realize their complaints are in part a reflection of their own leadership ability and rise to the challenge, others flounder, wondering why people don’t perform as expected.

Our most capable, stable, and competitive clients value elevating leaders over securing their own positions. They care more about their employees success than their own short-term goals.