
AMBASSADOR UPDATES
There are two types of effort at work. The first is Mandatory Effort. This is the baseline. It is showing up on time, wearing the right PPE, and doing exactly what is written in the job description. You can buy this effort with a paycheck. You can enforce it with management. You can threaten a […]
Many founders are the most important part of their company. They are like a single, massive steel beam holding up a roof. This works for a long time. They work harder than anyone else. They solve every problem. Their company is a direct reflection of their own strengths. But there is a problem with being […]
You have an open seat. You are stressed. You hire five recruiting firms because you want it filled fast. You think you are buying speed. You think you are putting more “fishing poles” in the water. But you are actually selling yourself short. When you hire a crowd of recruiters, you create a shallow relationship. […]
Leaders often carry a mental map of their people, but that map is usually fuzzy. We remember who we trust, who delivers under pressure, and who drains energy. What we often lack is a shared, structured way to talk about both performance and potential. The 9-box grid helps bring clarity. It’s not magic. It’s simply […]
Throwing a new interviewer into the deep end without preparation is a recipe for bad hires, awkward conversations, and a whole lot of second-guessing. You wouldn’t hand someone a set of blueprints and expect them to build a skyscraper without training. Interviewing is no different—it’s a skill that needs structure, practice, and clear expectations. Here’s […]
Recruiters, good ones, can reduce hiring risk, elevate your process, and connect you with talent you’d otherwise never reach. But that doesn’t mean you should use one for every situation. In fact, there are several scenarios where bringing in a recruiter is the wrong tool for the job. Knowing when not to use us is […]
Hiring isn’t about filling seats. It’s about understanding people, solving real problems, and recognizing how hiring connects to everything in your business. Most hiring processes fail because they’re built on rules or best practices rather than fundamental truths. If you start with first principles—the irreducible facts that govern hiring—you’ll make better, faster, and more effective […]
Most companies approach hiring as a process to tweak; the job description, add another interview, offer a signing bonus. But if you don’t start with first principles, you’re just making surface-level changes to a deeper problem. First principles are fundamental truths, not strategies, not opinions, but the raw facts that drive every hiring decision. When […]
A few months ago, a superintendent told us he’d applied to more than thirty jobs and hadn’t heard back from a single one. His résumé was tight, experience bulletproof. We ran it through an AI screening tool just to see what would happen. It filtered him out in six seconds. Why? Missing keywords. He’d spent […]
Most construction companies don’t think about succession until they’re forced to. A key leader retires, gets poached, or burns out, and suddenly, there’s a gaping hole no one is ready to fill. That’s when the panic starts. Who steps up? Can they handle it? Will the company take a hit? Succession isn’t just about picking […]
