Conduct offsite reviews quarterly with subordinates in a relaxed environment.
Ask them a series of questions before discussing their performance from your perspective.
1. How they are meeting their expectations. Personal responsibility and accountability should precede external management.
2. What they want to change about their role? Ask this before you find out they took another job to make those changes.
3. What advice they have for their manager? How do you expect them to take your advice if you are not listening to theirs? Be humble.
4. Why do they continue to stay with the firm? Do not take this for granted. Everyone is different and the answers may surprise you.
About the author
TJ Kastning is the principal of Ambassador Search Group, a boutique recruiting agency passionate about finding excellent professionals for amazing construction companies.
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